She made a comment about Google and six hours of frustration. I asked her if it was a clogged drain or a broken water pump. She replied she had thought clogged drain but after two attempts of baking soda and vinegar and boiling water, the dishwasher was still full of standing water. (The photo shows all the baking soda foam, not mineral buildup.)
I told her I was now curious and excited and wanted to "come play handyman". She took me up on it.
She actually removed the spinner arm and assembly to get down to the drain to see if there were anything blocking it.
Nothing.
She had scooped most of the water out already.
She gave me the model number and I went to the Appliance Parts Pros website. Amazing site for those of you that are handy. That's how I fixed our dryer.
I told her I was now curious and excited and wanted to "come play handyman". She took me up on it.
She actually removed the spinner arm and assembly to get down to the drain to see if there were anything blocking it.
Nothing.
She had scooped most of the water out already.
She gave me the model number and I went to the Appliance Parts Pros website. Amazing site for those of you that are handy. That's how I fixed our dryer.
Anyway, the site will have commonly replaced parts along with symptoms and customer reviews/testimonials. I watched the broken water pump video, gathered the two tools necessary, and headed over the next day to her house.
We assessed everything first, then turned off the circuit breaker to the dishwasher, removed the kick panel and looked underneath.
Thankfully there were no leaks, so we put a cookie sheet under the pump and drain, unscrewed the clamp on the drain hose, assessed it for blocks and found none. I removed the two wire clips that power the motor. I then used pliers to remove the spring clamp and (per the video) broke the locking tabs to pull off the pump. I used needlenose pliers to pull out the other pieces. It was reminiscent of playing the game Operation as a child.
We then tried running water through it and it had no block. Since the part was just under $40, she went ahead and ordered it.
The following week it arrived, I went over and installed it.
Here's the video from the site: http://www.appliancepartspros.com/frigidaire-drain-pump-assembly-154580301-ap4019644.html#videol
When we removed the pump, the water left in the dishwasher came straight into the cookie sheet, so we tested for leaks by pouring water into the dishwasher and checking underneath.
We saw no leaks so we ran a test cycle "rinse only". It ran perfectly!
Tammy
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